I’m sure that most of us will have attended at least one workshop where we have quickly realised that we are about to lose hours of our life that we will never see again. There will be some of you reading this article who deliver workshops on a regular basis, who will no doubt be astute at identifying those in the room who either don’t want to be there, or genuinely don’t know why they were asked to attend. 

With this in mind, we thought it would be useful to look at some tips that will help you to deliver some memorable workshops for the right reasons!

Sleep is something that we all need and that many of us feel we don’t get enough of. But how much are we really affected by the amount of sleep we get each night, and can it really have such a big impact on our effectiveness in work situations? 

Well, the simple answer is yes, it really can!

And not all bosses are as understanding as Richard Branson was recently, when he was pictured posing with a tired Virgin Australia employee as he caught 40 winks at work!

One of our Learning Consultants was recently asked the question, “What should I be looking for when choosing a Mentor?” The context to this question was that during an informal career conversation with a member of their HR team, it was suggested that this individual may benefit from a mentoring relationship. Intrigued by the idea, they soon realised that they had almost as many questions as answers, the first of which being…

In the words of Mick Jagger, “You can’t always get what you want, but if you try sometimes, well you just might find you get what you need”. 

So what are the key skills of an effective negotiator and how exactly do you go about trying to get what you need?  Here are a few tips to help you improve your negotiation skills further.

Last month, our blog focussed on Questioning Techniques to help you to identify the needs of your clients.  This month, we are going to look at how you can further improve your selling techniques by selling the Features and Benefits of your Business, making sure that the client gets what they actually need and not what you have assumed they need.

We all know that conflict occurs in all areas of life, when people spend a lot of time with each other, including business environments. Each individual has their own tasks, roles, objectives and priorities, not to mention different personality traits which can often clash or not work as well together as we would like, causing conflict.

This can be one of the most challenging aspects to the role of a manager, but it is important to ensure that conflict resolution is delivered professionally, swiftly and effectively, minimising any negative impact on the relationships involved.