Performance Management Training

The words ‘performance management’ are enough to bring many a person to a shuddering halt, with visions of conversations around poor performance, PIPs (performance improvement plans) and sanctions. This, however, is far from a fair representation of true performance management, as surely even the most tenured and successful people in your organisation deserve to have their performance managed.

Performance management, in a nutshell, refers to the process of planning, monitoring, and reviewing an individual’s or team's performance in relation to pre-established goals, objectives, and standards.

At Donovan Training Associates, we are passionate about supporting people managers. We design and facilitate highly practical performance management training to help organisations and individuals to maximise their performance.

Performance Management Training Tailored Specifically for Your Needs

At Donovan Training Associates, we believe that optimised and effective training cannot be achieved with an off-the-shelf, one-size-fits-all solution. As a result, our performance management training is bespoke, tailored to the specific needs of your organisation and the individual delegates.

How Our Performance Management Training Works

Whether you are looking to implement a new performance management process or upskill your people with an existing process, we can offer a learning solution that is relevant to your needs.

The process begins with a free no obligation consultation where we will identify your requirements, learn more about your culture and what success would look like if you invested in your performance management process and skills. We will then prepare a bespoke proposal which we can then amend to ensure we meet your specific requirements.

Many of our clients ask us to facilitate onsite or at a local venue of their choosing but if you prefer to come off site, we can offer facilities in our Oxfordshire offices which are designed to host workshops in a professional and comfortable environment.

Why You or Your Staff May Need Performance Management Training

Aligning your people with organisational purpose
Maximise productivity and efficiency
Enhance opportunities for regular feedback through meaningful conversations
Improved decision making
Maximise ownership and accountability of performance
Personal and professional development

Performance Management Training Course Outline: An Example

All our training is tailored specifically to you and considers the needs of your organisation and the needs of your people. Where possible, we endeavour to provide examples and scenarios which are relevant to your business and therefore, which your people can relate to.

However, we understand that when comparing learning providers, it is helpful to have a better understanding of their approach and what a typical performance management workshop might look like, and so we have put together the following as an example which we hope you will find useful.

Course Overview

Our performance management training is typically a one-day session or will form part of a wider people management programme, all designed and tailored to your needs. Depending on the number of learners, your location, and demands of the business, training can either be provided:

In-person
Face-to-face via online real-people video training broken down into bite size sessions

We also provide customised pre-prepared learning materials, including videos and interactive resources. These are useful for learners to utilise as reminders or to learn in their spare time.

Learning Objectives:

By the end of the training, participants will:

Have explored the lifecycle of a performance management structure in line with your specific policies and procedures
Take away a structure for putting together outcome focused objectives
Learn how to facilitate feedback conversations, both the good news and the not so good news
Leave with practical techniques to manage challenging conversations and understand why people react the way they do in these circumstances
Explore methods for maintaining consistent high performance with strong performers
Have had the opportunity to practise facilitating performance conversations

Course Structure:

This example is based on a one-day performance management training workshop. A typical performance management workshop would involve us immersing ourselves in your current performance management process prior to facilitation.

This ensures that the skills learned are practical and relate to participants individually as opposed to simply taking on generic theory.

Understanding the performance management process
Being clear on the factors behind strong performance and what can lead to poor performance
Tips for agreeing outcome focused objectives
Techniques for facilitating performance conversations
Managing conflict and resistance during the performance management process
Tips for maintaining consistent strong performance
Practising facilitating performance related conversations

Certification

If requested, we can offer certificates for our training.

Prerequisites

There are no prerequisites for this level of training course. It is suitable for anyone looking to improve their performance management skills, regardless of their current level of expertise. However, if you have a large number of delegates, you may prefer to create cohorts based on department or staff seniority level so that attendees feel more comfortable being open with discussing pain-points and challenges.

Resources:

After the workshop, we will send out resources that are specific to the needs of the audience. Typical examples include links to podcasts, TED talks, books etc.

When suitable, we also embed relevant TED talks into the workbooks that we provide which are all in an interactive PDF format.

To find out more about our bespoke performance management training, please call us on 01295 675506 for a free, no obligation consultation.

Make an enquiry

Case Study:

“A quick note just to say thank you for a really great training session this morning and also for taking the time afterwards to speak with me. Your advice was really helpful and I went into a meeting this afternoon with so much more confidence!”

Louise J, a participant who kindly sent us a note after attending an online performance management workshop. Louise is relatively new to people management and inherited a performance management scenario that she went on to proactively manage.

We facilitated a performance management workshop as part of a suite of people management sessions, designed specifically for an audience who were new to managing people. Building confidence and staying true to the values of the Organisation were key requisites for this programme.

It is fair to say that at the beginning, this group of learners were adamant that they did not want to participate in any role play, so we wrote and used bespoke case studies to introduce the topic and generate discussion. As the learners became more comfortable, questions began to follow, and we naturally fell into practising how to facilitate certain conversations.

The quote above was from one of these learners. We were pleased to learn that they had enjoyed the session but even more delighted that they had taken away the confidence to apply the learning later that day.

Why Choose Donovan Training Associates?

We are MCIPD (Chartered Member of the Institute of Personnel and Development) Certified
All training is tailored to the specific needs of your organisation, ensuring you get the best ROI possible
We are passionate about making training enjoyable, rewarding and relatable so that your staff appreciate the investment you’ve made in them, and can see the benefit to them as an individual
Whilst we are based in Oxfordshire, we provide professional training to organisations both here in the UK, and overseas.