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Negotiation Training:

In the words of Mick Jagger, “You can’t always get what you want, but if you try sometimes, well you just might find, you get what you need”.

The ability to negotiate is essential in so many aspects of our professional lives, let alone our personal lives. Whether you are looking to resolve a conflict, negotiate a pay rise, secure some additional resource or budget or agree a deadline for a project, your ability to negotiate will play a key role in the outcome of your discussions.

At Donovan Training Associates, we design and facilitate highly practical negotiation training to help organisations and individuals to reach a fair and honest conclusion when negotiating.

Our negotiation can also help sales teams improve influence and communication to win more sales.

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Negotiation Training Tailored Specifically for Your Needs

At Donovan Training Associates, we believe that optimised and effective training cannot be achieved with an off-the-shelf, one-size-fits-all solution. As a result, our negotiation training is bespoke, tailored to the specific needs of your organisation and the individual delegates.

How Our Negotiation Training Works

Whether you are new to negotiating or have a specific negotiation in mind, we can offer a learning solution that is relevant to your needs.

The process begins with a free no obligation consultation where we will identify your requirements, learn more about your culture and what success would look like if you invested in your negotiation skills. We will then prepare a bespoke proposal which we can amend as required to ensure we meet your specific requirements.

Many of our clients ask us to facilitate onsite or at a local venue of their choosing but if you prefer to come off site, we can offer facilities in our Oxfordshire offices which are designed to host our training and workshops in a professional and comfortable environment.

Why You or Your People May Need Negotiation Training

  • Enhance your personal brand and credibility
  • Win more sales opportunities, and reduce the need for discounting
  • To help you advance with your career progression
  • Maximise trust and harmony with your team and stakeholders
  • To push back and say no professionally when appropriate
  • Overcome conflict with a positive mindset
  • Personal and professional development

Negotiation Training Course Outline: An Example

All our negotiation training is tailored specifically to you and considers the needs of your organisation and the needs of your people. Where possible, we endeavour to provide examples and scenarios which are relevant to your business and therefore, which your people can relate to.

However, we understand that when comparing learning providers, it is helpful to have a better understanding of their approach and what a typical negotiation workshop might look like, and so we have put together the following as an example which we hope you will find useful.

Course Overview

Our negotiation training is typically a one-day session, all designed and tailored to your needs. Depending on the number of learners, your location, and demands of the business, training can either be provided:
  • In-person
  • Face-to-face via online real-people video training broken down into bite size sessions
We also provide customised pre-prepared learning materials, including videos and interactive resources. These are useful for learners to utilise as reminders or to learn in their spare time.

Learning Objectives:

By the end of the training, participants will:
  • Be able to prepare to negotiate, establishing boundaries in advance
  • Be able to create a constructive negotiating environment
  • Understand the importance of non-verbal communication to build rapport
  • Learn questioning techniques to remain in control during the negotiation process
  • Learn how to trade but not concede
  • Learn to deal with emotion and deadlock during the negotiation process
  • Have had the opportunity to practice and use the learning using relevant and bespoke case studies

Course Structure:

This example is based on a one-day negotiation training workshop. A typical negotiation workshop would involve us immersing ourselves in your current negotiation process prior to facilitation.

This ensures that the skills learned are practical and relate to participants individually as opposed to simply taking on generic theory.

Certification

If requested, we can offer certificates for our training.

Prerequisites

There are no prerequisites for this level of training course. It is suitable for anyone looking to improve their negotiation skills, regardless of their current level of expertise. However, if you have a large number of delegates, you may prefer to create cohorts based on department or staff seniority level so that attendees feel more comfortable being open with discussing pain-points and challenges.

Resources:

After the workshop, we will send out resources that are specific to the needs of the audience. Typical examples include links to podcasts, TED talks, books etc.

When suitable, we also embed relevant TED talks into the workbooks that we provide which are all in an interactive PDF format.

To find out more about our bespoke negotiation training, please call us on 01295 675506 for a free, no obligation consultation.

If you have any questions or would like an informal chat then please click below.

Case Study:

“Thank you for the negotiation course this week. Your delivery style was relaxed but professional and I learned lots. I especially enjoyed discussing the scenarios of other people and realising how much we had in common, despite working in different departments. I look forward to attending other courses with you in the future.”

Andy Willams, a participant who attended a negotiation workshop facilitated remotely.

We facilitated a negotiation workshop for a client in the charity sector as part of a suite of training courses that we developed specifically for them.

The delegates who participated in this workshop ranged in knowledge and experience from different disciplines, including fundraising, finance and marketing. To ensure that the examples we used were relevant, we asked the participants to think about, and bring with them, live challenges to the workshop.

This enabled discussion and a sharing of ideas, combining the theory with practical application. The workshop was facilitated online and broken into two sessions spread across a few days, minimising disruption and allowing some time for reflection and application.

The testimonial above is from one of the participants who was kind enough to send us a message after completing the workshop.

Why Choose Donovan Training Associates?

  • We are MCIPD (Chartered Member of the Institute of Personnel and Development) Certified
  • All training is tailored to the specific needs of your organisation, ensuring you get the best ROI possible
  • We are passionate about making training enjoyable, rewarding and relatable so that your staff appreciate the investment you’ve made in them, and can see the benefit to them as an individual
  • Whilst we are based in Oxfordshire, we provide professional training to organisations both here in the UK, and overseas.