Let’s start at the beginning. What exactly is Emotional Intelligence?

Well, Emotional Intelligence (EI), or emotional quotient (EQ) is generally described as an individual’s ability to recognise and discern between feelings and behaviours.

Ok so it doesn’t exactly roll off the tongue, but ‘Cognitive Neuroscience’ is one of the buzz phrases more frequently linked with coaching, because of the important role it is argued it can play.

We’ve had several requests for coaching conversations recently which have focused on how to approach and structure one to one reviews or catch ups. How do we ensure they are useful, timely and not just a tick box exercise?

So, we’ve come up with a few pointers that we find useful to consider when preparing for a one to one.

The ability to set and deliver objectives is an integral part of the role of a manager, be that interpreting the strategy of the business and turning it into something tangible that the team can deliver on, motivating your team to set their own objectives and to be accountable for them, or of course, setting your own personal objectives.

For all businesses, small and large alike, the challenge of managing employee absence can be a tricky one.

The CIPD’s 2016 annual Absence Management report has highlighted that more employers are recognising the vital role that line managers play in supporting employees, but most aren't giving them the tools they need to manage absence effectively.

So, as employers what can we do to help our managers and employees alike, and reduce absenteeism?

The need to effectively manage change, especially in business, is sometimes difficult to understand. Change is good, or so we are told. But employees, managers and business owners all resist change, even if it is for the betterment of the company. 

We look at why change is necessary, how it interacts with the five stages of grief and then some tips on dealing with change in the workplace.