Communication Skills: Why Can Assertiveness Be Difficult To Master?
On the face of it, assertiveness is very straight forward but the reality is that many people often struggle to stand up for themselves, especially in the workplace.
There are many factors that can influence this, often depending on the time of day, who we are with, how important the situation is to us personally and so on.
Consider a scenario in which you wish you had been or could be more assertive and ask yourself which of the following factors apply to you?
How Should I Structure a Selection Interview?
As we have seen in a previous blog the interview element of your recruitment process is critical. This blog considers how the interview should be structured and how to design effective competency based questions.
Management Training: Tips for Recruitment Management
Selection interviews are synonymous with the recruitment process but are interviews alone the most effective method of finding the right person as part of your recruitment management process?
Many people are recruited on their ability to perform well in an interview, whereas in fact the actual role they will be performing has little or nothing to do with being interviewed. Statistically, if your recruitment mangement strategy involves interviewing alone, you have no more than a 40% chance of finding the right person, assuming of course that you are using a competency based interview.
Management Training: Tips for Objective Setting
Objective Setting forms a key part of the staff performance management process. Many people have come across the SMART objective setting model and can quote what it stands for. For the benefit of doubt, the most commonly used version is:
Management Training: Tips for Delegating
Working on the basis that managers are only as effective as the people that work for them (a sobering thought for many but definitely true!), the art of delegation is an essential tool for managers to perfect. But what is delegation exactly and how should you delegate?
To Adjust or Not To Adjust…?
During a recent Recruitment and Retention course that I was delivering, a senior delegate brought up the topic of how to respond when a candidate has Dyslexia or Asperger’s syndrome. In this particular instance, the candidate requested more time to complete a test, which was duly granted but the question raised was where does the employer stand on this and is it fair?
