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Management Training: Tips for coaching

coaching"Coaching employees" will feature prominently in the job description of most managers but what exactly is coaching and how am I supposed to do it alongside everything else on my ‘to do list’?

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How should I structure a selection interview?

Selection-InterviewAs we have seen in a previous blog the interview element of your recruitment process is critical. This blog considers how the interview should be structured and how to design effective competency based questions.

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Management Training: Tips for recruitment management

effective-recruitmentSelection interviews are synonymous with the recruitment process but are interviews alone the most effective method of finding the right person as part of your recruitment management process?

Many people are recruited on their ability to perform well in an interview, whereas in fact the actual role they will be performing has little or nothing to do with being interviewed. Statistically, if your recruitment mangement strategy involves interviewing alone, you have no more than a 40% chance of finding the right person, assuming of course that you are using a competency based interview.

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Management Training: Tips for Objective Setting

goal-settingObjective Setting forms a key part of the staff performance management process. Many people have come across the SMART objective setting model and can quote what it stands for. For the benefit of doubt, the most commonly used version is: 

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